Payment Policy

Payment Policy

We like to deal with payments as promptly and efficiently as possible so that we can focus on our main objective; caring for your pet. The following outlines our payment policy.

Consultation

We do offer a diverse range of free consultations for you and your pets through our Nurses’ Clinics. For any other consultation we require payment after your appointment.

In-Patient Procedures or Surgery

All payments are made on collection of your pet.

Prescriptions

These are all paid for at time of collection, including pre-ordered long term medications and prescription pet food.

We accept payments in cash and all major credit cards excluding American Express.

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